Michael Reid

What to do if for some reason the link you get can't be opened. If your link is not active or broken, make sure that you don’t have firewall restrictions that prohibit this download. Please check i...

Mistyped your email? No problem, contact us! If you used the wrong email address in your order, please, submit your request to hello@lotusthemes.com. You should provide us with the details of your ...

Help us to become better, if we miss a bug, tell us and we will get rid of it! Although all the products are thoroughly tested before release, there is always a chance of unexpected errors. Such is...

What we can do for you if your theme files are lost. If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us wi...

This extension provides simple, customizable, and responsive notifications for your Help Center. Installation Usage Unpack the downloaded zip file. There will be three files: apidata-min.js ...

What are custom blocks? Some of our themes have blocks with icons on the home page. These are custom blocks. They are static links to any pages you want. It could be a page on your main website or ...

All Zendesk Guide users have the option of using a ready-made template or building their help center from scratch. There is a long-held belief that website templates have disadvantages compared to ...

Because of limitations, Zendesk's article editor can't be customized. But it's easy to make your articles attractive using simple HTML codes from our examples of the Formatting content feature. F...

The variety of possible changes is amazing, you will be surprised how many of them we have for you. Just take a look! This article contains visual component samples included in our themes with expl...

Our themes can be purchased through the Zendesk Theme Marketplace or our website. The extensions and services can be purchased only on our website. The Zendesk Theme Marketplace offers Standard and...